Frequently Asked Questions

 

General Policies

ILLNESS:

          If your child is sick please do not bring him/her to class that day.  We will certainly miss you but we do not want any of his/her friends to get sick too!  If your child has a green/yellow discharge from his nose, has a fever of above 99 degrees, or has had vomiting/diarrhea in the past 24 hours please do not being them to class.  You can schedule a makeup for them at a later time.

 

INCLEMENT WEATHER:

         If Kingsport City schools are cancelled then Kindermusik will be also.  We will reschedule the missed class for a later date.  This applies to BOTH morning and evening classes. 

         If Kingsport City schools are on a 1 hour delay we will still have class AS SCHEDULED.   However, if Kingsport City is on a 2 hour delay, we will hold classes on a 1 hour delay, observed only by morning classes.

 

 Studio Refund Policy:

Deposits are not refundable, but tuition and materials fees are refundable if we are notified in writing or by email 2 weeks prior to the start of the class.

 

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